How do I contact Adobe customer support?
1 Correct answer. To contact Adobe Customer Support by phone, go to https://helpx.adobe.com/contact/phone.html for a comprehensive list of phone number by geography including hours and languages.
Contact us
Please email adobepr@adobe.com for general inquiries, and use the form below for specific inquiries. Enter the code shown above. Validation Code is invalid.
Phone: See Adobe Connect Support phone numbers. Chat: Simply click on the conversation icon on the bottom right corner to speak to a Product Specialist.
You can cancel your subscription anytime via your Adobe Account page or by contacting Customer Support*. If you cancel within 14 days of your initial order, you'll be fully refunded. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of your contracted term.
Here are the most common reasons: Promotional price Your plan was offered at a one-time promotional price for a limited period, which ended recently. Trial conversion You started a trial, which converted to a paid plan. Annual payment You purchased an annual plan earlier, and it renewed recently.
- Select Manage plan for the plan you want to cancel.
- Select Cancel your plan. Don't see Cancel your plan? ...
- Indicate the reason for cancellation, and then select Continue.
- Follow the onscreen instructions to complete your cancellation.
Adobe World Headquarters in San Jose, California | |
---|---|
Founders | John Warnock Charles Geschke |
Headquarters | Adobe World Headquarters, San Jose, California , U.S |
Area served | Worldwide |
Key people | Shantanu Narayen (Chairman & CEO) |
In Adobe Connect Central, navigate to the Meeting Information page for a specific meeting and click Enter Meeting Room. Click the meeting URL in the email invitation that you have received. Type your Adobe Connect login and password, and then click Enter Room.
You can delete your account only if you don't have an active subscription. Or, if you're a teams or enterprise user, you need to leave any organizations you are a part of before you can delete your account. When you delete your account, you lose access to Adobe apps and services, including any files in the cloud.
How do I remove my credit card details from Adobe?
Enter your card details, and then select Save. Unable to update your card information?
...
Update details through the Adobe Store
- Select Go to Adobe Store.
- Select Edit Payment info.
- Update your payment details in the My Payment Information window.
- Select Submit.
If you purchased an annual (paid monthly) plan and 14 days have not yet passed, Adobe will refund you. However, if two weeks have passed, you are subject to Adobe's cancellation fee.

Avoiding the Early Termination Fee with Adobe
Even it you're not going to cancel, going through the process could land you with a 30-50% discount on the product for a short time. You should also know that if you are going to cancel then you need to pay 50% of the remaining cost of your membership for the annual cycle.
You can cancel your subscription any time via your Adobe Account page or by contacting Customer Support. If you cancel during your trial period, you will not be charged. If you cancel within 14 days of the start of your paid subscription, you'll be fully refunded.
Sign in to your Adobe account to see your plans and products. Canceled memberships and subscriptions are listed under Plans with the word "Expired." To see information on the refund transaction, select Manage plan under your membership or subscription. The transaction history appears under Billing history.
- Now, look for the plan you want to cancel and select “Manage Plan”.
- Click on Cancel your plan. ...
- You will have to select a reason for your cancellation. ...
- Some instructions will appear on your screen to help you complete the cancellation.
For 14 days after enrollment in your plan of choice, you can delete your account and even request a refund for any payment charged. However, after 14 days, you will need to pay a cancellation fee to cancel your subscription before its expiration date.
1 Correct answer. Your free trial will automatically convert to a paid plan on Day 8 at which point you may cancel and request a refund. You have 14 days to cancel without penalty. See link below for details.
- Google.
- IBM.
- Oracle.
- Amplitude.
- Kissmetrics.
- CleverTap.
- ContentSquare (ClickTale)
- Glassbox.
All of this data, including the title, publisher, and other metadata for the book is being sent to Adobe? s server in clear text. Yes, not only is the app spying on you, but it is sending personal information unencrypted over the Net.
Is Adobe owned by Apple?
In 1983 Apple Computer, Inc. (now Apple Inc.), acquired 15 percent of Adobe and became the first licensee of PostScript. In 1985 Apple introduced the first Macintosh-compatible PostScript printer, the LaserWriter, based on a laser-print engine developed by Canon Inc.
To create the meeting in your individual My Meetings folder, navigate to the Adobe Connect Central home page. On this page, click the Create button, and select Meeting from the menu. To create your meeting in another folder for which you have Manage permission, navigate to that folder in the Meetings library.
Include attendees in an audio conference call
You can dial out to a registered participant by using the telephone number stored in their profile or by entering a new telephone number. To include an unregistered participant in the audio conference call only, you can enter a new name and number to dial.
Open browser settings and click View Advanced Settings. In the Advanced Settings, search for Use Flash Player, and turn it on using the slider. If the plug-in is not available, download it from here. Relaunch the browser and the meeting room.
Adobe doesn't have telephone customer support.
Adobe Locations
Adobe is headquartered in San Jose, CA and has 19 offices located throughout the US.
Customer service: | (800) 833-6687 |
---|---|
Website: | Adobe official website |
FTP: | Adobe official FTP site |
E-mail: | Adobe contact page |
Address: | Adobe Systems, Inc. 345 Park Ave. San Jose, CA 95110-2704 |
Currently, you cannot stop your plan from renewing automatically. To turn off auto renewal, you will need to cancel your membership.
Can I recreate my account after it has been deleted? No, but you may create a new account with a new email address or the same email address after seven days.
- Select Manage plan. ...
- Under Manage Plan, select Cancel plan or Cancel your plan.
- In the confirmation window, select the reason for canceling from among the given options.
How do I update my credit card information?
View a tutorial on how to change credit or debit card info on your Android phone or on your iPhone. Go to the Billing tab. Under "Payment settings," select Payment method. Under the card you want to update, select Edit.
In the United States only, Adobe may process debit card payments as PIN-less debit transactions for your subscription. This means that although PIN-less Debit payment transaction will be processed like a PIN-debit transaction, you don't need to enter your Personal Identification Number (PIN).
- Select Edit billing and payment.
- In the Manage payment method window, select Edit.
- Select an option to either edit or switch PayPal accounts. You are directed to the PayPal website.
- On the PayPal website, make your changes. ...
- To save your changes, select Save.
A. Understand cancellation terms for Annual plan, paid monthly. Note: After 14 days, a cancellation fee (early termination fee) of 50% of the remaining balance of the contract applies. For example, if you cancel in the ninth month, you pay 50% of the fee for the three remaining months.
Can I temporarily suspend/cancel my subscription? No, there is no option to cancel or suspend a subscription temporarily. How do I renew the subscription? Your subscription renews automatically after the subscription ends.
1 Correct answer
Access to all Creative Cloud apps & services will stop when your subscription ends. That includes cloud storage, Adobe Portfolio website, etc...
Adobe offers several payment methods using which you can purchase your teams subscriptions. The payment methods, such as Credit Cards, PayPal, or Purchase Orders, vary according to your country or region and display within the purchasing workflow.
Log onto Adobe.com with your user ID. Go to Manage Account, then Manage Plan under the Creative Cloud . It will show you your expiration date.
Sign in at https://account.adobe.com/plans. Select Manage plan for the plan you want to cancel. Select Cancel your plan.
How do I change my phone number in Adobe?
- In the Account information and access section, select Add to add a phone number for account recovery.
- Select the flag icon, and then select your country, for example United States.
- Type in your mobile phone number. ...
- Select Add to add your mobile phone number.
You can delete your account only if you don't have an active subscription. Or, if you're a teams or enterprise user, you need to leave any organizations you are a part of before you can delete your account. When you delete your account, you lose access to Adobe apps and services, including any files in the cloud.
Adobe was instrumental in the creation of the desktop publishing industry through the introduction of its PostScript printer language. Its headquarters are located in San Jose, California.
Select Edit billing and payment.
...
In some regions, you are prompted to visit the Adobe Store under the Billing and payment section.
- Select Go to Adobe Store.
- Select Edit Payment info.
- Update your payment details in the My Payment Information window.
- Select Submit.
Adobe Locations
Adobe is headquartered in San Jose, CA and has 19 offices located throughout the US.
Enter your card details, and then select Save. Unable to update your card information?
...
Update details through the Adobe Store
- Select Go to Adobe Store.
- Select Edit Payment info.
- Update your payment details in the My Payment Information window.
- Select Submit.
If you purchased an annual (paid monthly) plan and 14 days have not yet passed, Adobe will refund you. However, if two weeks have passed, you are subject to Adobe's cancellation fee.
- Now, look for the plan you want to cancel and select “Manage Plan”.
- Click on Cancel your plan. ...
- You will have to select a reason for your cancellation. ...
- Some instructions will appear on your screen to help you complete the cancellation.
Sign in to your Adobe account to see your plans and products. Canceled memberships and subscriptions are listed under Plans with the word "Expired." To see information on the refund transaction, select Manage plan under your membership or subscription. The transaction history appears under Billing history.
- Enter your email address and select Continue.
- Select Reset your password.
- Enter the code sent to your email address or phone number. ...
- In the Update your password screen, enter your new password twice to confirm, then select Update password.
How do I find my Adobe ID and password?
Your Adobe ID is the email address you provided when you signed up. Try going to the sign-in page and logging in with your primary email address or one of your alternate email addresses. You can also try to reset your password.
Avoiding the Early Termination Fee with Adobe
Even it you're not going to cancel, going through the process could land you with a 30-50% discount on the product for a short time. You should also know that if you are going to cancel then you need to pay 50% of the remaining cost of your membership for the annual cycle.
For 14 days after enrollment in your plan of choice, you can delete your account and even request a refund for any payment charged. However, after 14 days, you will need to pay a cancellation fee to cancel your subscription before its expiration date.
Can I recreate my account after it has been deleted? No, but you may create a new account with a new email address or the same email address after seven days.